File: //var/log/trueimage-setup.log
2026-03-31T18:17:33-0400 Acronis_Agent.bin Start.
2026-03-31T18:17:33-0400:
2026-03-31T18:17:33-0400:Start 26.2.42027
2026-03-31T18:17:33-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 74795976
2026-03-31T18:17:33-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 74795976
2026-03-31T18:17:33-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 3797460
2026-03-31T18:17:33-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 3797460
2026-03-31T18:17:33-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 74795976
2026-03-31T18:17:33-0400:Available space for
/usr/lib : 74795976
/var/lib : 74795976
/tmp : 3797460
/var/tmp : 3797460
/opt : 74795976
2026-03-31T18:17:33-0400:use_installed_files=0
2026-03-31T18:17:33-0400:Default text converter created OK.
2026-03-31T18:17:33-0400:Cmd line opt:'/root/Acronis_Agent.bin'
2026-03-31T18:17:33-0400:Cmd line opt:'--packages-bundle'
2026-03-31T18:17:33-0400:Cmd line opt:'./Acronis_Agent.bin'
2026-03-31T18:17:33-0400:Fips mode: 0
2026-03-31T18:17:33-0400:Main start:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin:
2026-03-31T18:17:33-0400:Creating symbolic link /root/openssl.cnf -> /root/openssl_nofips.cnf ...
2026-03-31T18:17:33-0400:Try to run command: ln -sf /root/openssl_nofips.cnf /root/openssl.cnf
2026-03-31T18:17:33-0400:ret: 0
Output:
2026-03-31T18:17:33-0400:The link creation status: 0
2026-03-31T18:17:33-0400:FileReport: Using /var/log/AcronisRemoteInstall/acroinst2_bootstrap.out, SkipReporting=1
2026-03-31T18:17:33-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 74773872
2026-03-31T18:17:33-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 74773872
2026-03-31T18:17:33-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 3797460
2026-03-31T18:17:33-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 3797460
2026-03-31T18:17:33-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:17:33-0400:ret: 0
Output: 74773872
2026-03-31T18:17:33-0400:Available space for
/usr/lib : 74773872
/var/lib : 74773872
/tmp : 3797460
/var/tmp : 3797460
/opt : 74773872
2026-03-31T18:17:33-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:33-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:35-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:35-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:49-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:55-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:55-0400:rhel9 system detected, flags = 263168
2026-03-31T18:17:55-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:Looking for sed in RPM DB, called command 'rpm -q sed 2>&1', RetCode:0, Output:
sed-4.8-9.el9.x86_64
2026-03-31T18:18:00-0400:Will use system RPM DB
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:This installer product version: AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:18:00-0400:Already installed product version: AB_NONE 0.0.0 VENDOR_NONE
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:get_kernel_package_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:18:00-0400:get_kernel_package_rpm:kernelPackageName(kernel-modules-core)
2026-03-31T18:18:00-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 73559724
2026-03-31T18:18:00-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 73559720
2026-03-31T18:18:00-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 2582952
2026-03-31T18:18:00-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 2582952
2026-03-31T18:18:00-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 73559720
2026-03-31T18:18:00-0400:Available space for
/usr/lib : 73559724
/var/lib : 73559720
/tmp : 2582952
/var/tmp : 2582952
/opt : 73559720
2026-03-31T18:18:00-0400:check_kernel_version finished OK.
2026-03-31T18:18:00-0400:GPG key installed to /etc/pki/rpm-gpg/RPM-GPG-KEY-Acronis-2
2026-03-31T18:18:00-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 73559716
2026-03-31T18:18:00-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 73559716
2026-03-31T18:18:00-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 2582952
2026-03-31T18:18:00-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 2582952
2026-03-31T18:18:00-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:18:00-0400:ret: 0
Output: 73559716
2026-03-31T18:18:00-0400:Available space for
/usr/lib : 73559716
/var/lib : 73559716
/tmp : 2582952
/var/tmp : 2582952
/opt : 73559716
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:00-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:40-0400:prepare_transaction finished OK.
2026-03-31T18:18:40-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:18:40-0400:ret: 0
Output: 73559312
2026-03-31T18:18:40-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:18:40-0400:ret: 0
Output: 73559312
2026-03-31T18:18:40-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:18:40-0400:ret: 0
Output: 2582952
2026-03-31T18:18:40-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:18:40-0400:ret: 0
Output: 2582952
2026-03-31T18:18:40-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:18:40-0400:ret: 0
Output: 73559312
2026-03-31T18:18:40-0400:Available space for
/usr/lib : 73559312
/var/lib : 73559312
/tmp : 2582952
/var/tmp : 2582952
/opt : 73559312
2026-03-31T18:18:40-0400:Dependencies check finished OK.
2026-03-31T18:18:40-0400:Getting module information for 'snumbd26'...
2026-03-31T18:18:40-0400:Module information for 'snumbd26' not found
2026-03-31T18:18:40-0400:Trying to determine registration server address from environment
2026-03-31T18:18:40-0400:LoadInjectedData called with bundle /Acronis_Agent.bin
2026-03-31T18:18:40-0400:LoadInjectedData: read data OK, checking for header/footer
2026-03-31T18:18:40-0400:LoadInjectedData: Success
2026-03-31T18:18:40-0400:GetInjectedParameter called for index 0, hasData: true
2026-03-31T18:18:40-0400:GetInjectedParameter returning aHR0cHM6Ly9zZy1jbG91ZC5hY3JvbmlzLmNvbQ for index 0
2026-03-31T18:18:40-0400:Using registration server address from injected data: <https://sg-cloud.acronis.com>
2026-03-31T18:18:40-0400:Processing additional injected parameters
2026-03-31T18:18:40-0400:GetInjectedParameter called for index 1, hasData: true
2026-03-31T18:18:40-0400:GetInjectedParameter returning for index 1
2026-03-31T18:18:40-0400:Finished processing additional injected parameters
2026-03-31T18:18:40-0400:cp_tisetup finished OK.
2026-03-31T18:18:40-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:40-0400:Services stopped.
2026-03-31T18:18:40-0400:Writing agent settings.
2026-03-31T18:18:40-0400:Writing setting Software\Acronis\TrueImage\Settings\MachineManager / Address_CMS = https://sg-cloud.acronis.com
2026-03-31T18:18:40-0400:Before set_sbin_path:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin:
2026-03-31T18:18:40-0400:After set_sbin_path:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:18:40-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:40-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:40-0400:KernelModuleHolder: Name=<snapapi26> Version=<0.8.58> IsForceWeakInstall=0 IsBinary=0 IsInstalled=0 IsChecked=0 IsSigned=0
2026-03-31T18:18:40-0400:KernelModuleHolder: snapapi26 modules[0]=<snapapi26>
2026-03-31T18:18:40-0400:KernelModuleHolder: snapapi26 modules[1]=<snumbd26>
2026-03-31T18:18:40-0400:Running script /root/file_protector_linux_ctl.sh kstatus 2>&1 ...
2026-03-31T18:18:40-0400:Script status check OK <<File protector compatible kernel 5.14.0-611.38.1.el9_7.x86_64 detected
>>
2026-03-31T18:18:40-0400:File protector build forced by file_protector_linux_ctl.sh
2026-03-31T18:18:40-0400:KernelModuleHolder: Name=<file_protector> Version=<1.1-1589> IsForceWeakInstall=0 IsBinary=0 IsInstalled=0 IsChecked=0 IsSigned=0
2026-03-31T18:18:40-0400:KernelModuleHolder: file_protector modules[0]=<file_protector>
2026-03-31T18:18:40-0400:Kernel module installer inited.
2026-03-31T18:18:40-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:40-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:41-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:18:41-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:18:41-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:41-0400:rhel9 system detected, flags = 263168
2026-03-31T18:18:41-0400:Required packages inited.
2026-03-31T18:18:41-0400:Starting install transaction.
2026-03-31T18:18:41-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:18:41-0400:ret: 0
Output: 73559052
2026-03-31T18:18:41-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:18:41-0400:ret: 0
Output: 73559052
2026-03-31T18:18:41-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:18:41-0400:ret: 0
Output: 2582952
2026-03-31T18:18:41-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:18:41-0400:ret: 0
Output: 2582952
2026-03-31T18:18:41-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:18:41-0400:ret: 0
Output: 73559052
2026-03-31T18:18:41-0400:Available space for
/usr/lib : 73559052
/var/lib : 73559052
/tmp : 2582952
/var/tmp : 2582952
/opt : 73559052
2026-03-31T18:18:41-0400:ProcessWithDepsForInstall: start BackupAndRecoveryAgent depends processing
2026-03-31T18:18:41-0400:ProcessWithDepsForInstall: start snapapi26_modules depends processing
2026-03-31T18:18:41-0400:ProcessWithDepsForInstall: start dkms depends processing
2026-03-31T18:18:41-0400:ProcessWithDepsForInstall: start dkms installation.
2026-03-31T18:18:41-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.hnfLMz/dkms-3.10.16.1-99.noarch.rpm ':
warning: /var/tmp/RPMS.hnfLMz/dkms-3.10.16.1-99.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
/var/tmp/rpm-tmp.cS2lH7: line 2: fg: no job control
warning: %post(dkms-3.10.16.1-99.noarch) scriptlet failed, exit status 1
2026-03-31T18:18:42-0400:finished with exit code 0
2026-03-31T18:18:42-0400:ProcessWithDepsForInstall: dkms installation completed.
2026-03-31T18:18:42-0400:ProcessWithDepsForInstall: start snapapi26_modules installation.
2026-03-31T18:18:42-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.hnfLMz/snapapi26_modules-0.8.58-1.noarch.rpm ':
warning: /var/tmp/RPMS.hnfLMz/snapapi26_modules-0.8.58-1.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:18:43-0400:finished with exit code 0
2026-03-31T18:18:43-0400:ProcessWithDepsForInstall: snapapi26_modules installation completed.
2026-03-31T18:18:43-0400:ProcessWithDepsForInstall: start file_protector depends processing
2026-03-31T18:18:43-0400:ProcessWithDepsForInstall: start file_protector installation.
2026-03-31T18:18:43-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.hnfLMz/file_protector-1.1-1589.noarch.rpm ':
warning: /var/tmp/RPMS.hnfLMz/file_protector-1.1-1589.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:18:43-0400:finished with exit code 0
2026-03-31T18:18:43-0400:ProcessWithDepsForInstall: file_protector installation completed.
2026-03-31T18:18:43-0400:ProcessWithDepsForInstall: start BackupAndRecoveryBootableComponents depends processing
2026-03-31T18:18:44-0400:ProcessWithDepsForInstall: start BackupAndRecoveryBootableComponents installation.
2026-03-31T18:18:44-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.hnfLMz/BackupAndRecoveryBootableComponents-26.2.42027-1.x86_64.rpm ':
warning: /var/tmp/RPMS.hnfLMz/BackupAndRecoveryBootableComponents-26.2.42027-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:18:48-0400:finished with exit code 0
2026-03-31T18:18:48-0400:ProcessWithDepsForInstall: BackupAndRecoveryBootableComponents installation completed.
2026-03-31T18:18:48-0400:ProcessWithDepsForInstall: start BackupAndRecoveryAgent installation.
2026-03-31T18:18:48-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.hnfLMz/BackupAndRecoveryAgent-26.2.42027-1.x86_64.rpm ':
warning: /var/tmp/RPMS.hnfLMz/BackupAndRecoveryAgent-26.2.42027-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:19:08-0400:finished with exit code 0
2026-03-31T18:19:08-0400:ProcessWithDepsForInstall: BackupAndRecoveryAgent installation completed.
2026-03-31T18:19:08-0400:Install transaction finished OK.
2026-03-31T18:19:08-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:19:08-0400:ret: 0
Output: 71291504
2026-03-31T18:19:08-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:19:08-0400:ret: 0
Output: 71291500
2026-03-31T18:19:08-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:19:08-0400:ret: 0
Output: 2582952
2026-03-31T18:19:08-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:19:08-0400:ret: 0
Output: 2582952
2026-03-31T18:19:08-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:19:08-0400:ret: 0
Output: 71291504
2026-03-31T18:19:08-0400:Available space for
/usr/lib : 71291504
/var/lib : 71291500
/tmp : 2582952
/var/tmp : 2582952
/opt : 71291504
2026-03-31T18:19:08-0400:Creating uninstall wrapper...
2026-03-31T18:19:08-0400:Wrapper path: '/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall'
2026-03-31T18:19:08-0400:Uninstall wrapper created
2026-03-31T18:19:08-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:08-0400:Checking required packages for installing Kernel Modules
2026-03-31T18:19:08-0400:All required packages checked
2026-03-31T18:19:08-0400:Installing Kernel Module file_protector 1.1-1589
2026-03-31T18:19:08-0400:Getting module information for 'file_protector'...
2026-03-31T18:19:08-0400:Module information for 'file_protector' not found
2026-03-31T18:19:08-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:08-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:08-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:08-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:08-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:08-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:19:08-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:19:08-0400:Launching 'LANG=C /usr/sbin/dkms install -m file_protector -v 1.1-1589 2>&1'.
2026-03-31T18:19:08-0400:
Error! Could not find module source directory.
Directory: /usr/src/file_protector-1.1-1589 does not exist.
2026-03-31T18:19:08-0400:Launching 'LANG=C /usr/sbin/dkms ldtarball --force --archive /usr/lib/Acronis/kernel_modules/file_protector-1.1-1589-all.tar.gz 2>&1'.
2026-03-31T18:19:10-0400: .14.4.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.2.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.3.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.3.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.6.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.9.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.1.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.10.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.12.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.12.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.21.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.21.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.27.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.5.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-957.el7.x86_64/x86_64...
Creating symlink /var/lib/dkms/file_protector/1.1-1589/source -> /usr/src/file_protector-1.1-1589
rotector/1.1-1589/3.10.0-327.10.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.13.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.18.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.22.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.28.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.28.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.3.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.36.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.36.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.36.3.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.4.4.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.4.5.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-327.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.10.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.16.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.2.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.21.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.21.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.26.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.26.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.6.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.6.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-514.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.1.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.11.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.11.6.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.17.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.2.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.2.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.21.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.5.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-693.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862.11.6.el7.x86_64/x86_64...
Loading /var/lib/dkms/file_protector/1.1-1589/3.10.0-862
2026-03-31T18:19:10-0400:Getting module information for 'file_protector'...
2026-03-31T18:19:10-0400:Module information for 'file_protector' not found
2026-03-31T18:19:10-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:10-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:10-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:10-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:10-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:10-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:19:10-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:19:10-0400:Launching 'LANG=C /usr/sbin/dkms install -m file_protector -v 1.1-1589 2>&1'.
2026-03-31T18:19:25-0400:
Building module(s)..... done.
Cleaning build area... done.
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/file_protector.ko.xz
Running depmod.... done.
2026-03-31T18:19:25-0400:Successfully installed kernel module file_protector 1.1-1589
2026-03-31T18:19:30-0400:Launched 'depmod -a > /dev/null 2>&1', exit status 0
2026-03-31T18:19:30-0400:Check for file_protector module.
Try to run command: modprobe -n file_protector 2>&1
2026-03-31T18:19:30-0400:Ret: 0
Output:
2026-03-31T18:19:30-0400:Before Sign:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:19:30-0400:Installing Kernel Module snapapi26 0.8.58
2026-03-31T18:19:30-0400:Getting module information for 'snapapi26'...
2026-03-31T18:19:30-0400:Module information for 'snapapi26' not found
2026-03-31T18:19:30-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:30-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:30-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:30-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:30-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:30-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:19:30-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:19:30-0400:Launching 'LANG=C /usr/sbin/dkms install -m snapapi26 -v 0.8.58 2>&1'.
2026-03-31T18:19:30-0400:
Error! Could not find module source directory.
Directory: /usr/src/snapapi26-0.8.58 does not exist.
2026-03-31T18:19:30-0400:Launching 'LANG=C /usr/sbin/dkms ldtarball --force --archive /usr/lib/Acronis/kernel_modules/snapapi26-0.8.58-all.tar.gz 2>&1'.
2026-03-31T18:19:32-0400: _64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-327.62.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-514.26.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-514.48.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-693.11.6.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-693.2.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-693.25.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-862.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-957.10.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-147.13.2.el8_1.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-147.el8.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-193.6.3.el8_2.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-305.3.1.el8.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-348.20.1.el8_5.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-477.10.1.el8_8.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/4.18.0-80.el8.x86_64/x86_64...
Creating symlink /var/lib/dkms/snapapi26/0.8.58/source -> /usr/src/snapapi26-0.8.58
6.18-371.12.1.el5/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-398.el5/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-398.el5/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-419.el5/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-419.el5/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-53.el5/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-53.el5/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-8.1.15.el5/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-8.1.15.el5/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-92.1.22.el5/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.18-92.1.22.el5/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-131.21.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-131.21.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-220.23.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-220.23.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-279.22.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-279.22.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-279.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-279.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-358.2.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-358.2.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-431.5.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-431.5.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-504.12.2.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-504.12.2.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-504.54.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-504.54.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-573.53.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-573.53.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-696.23.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-696.23.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-71.29.1.el6.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/2.6.32-71.29.1.el6.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-1062.1.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-1160.31.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-1160.71.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-123.20.1.el7.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-123.20.1.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-229.1.2.el7.i686/i686...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-229.1.2.el7.x86_64/x86_64...
Loading /var/lib/dkms/snapapi26/0.8.58/3.10.0-327.36.3.el7.x86_64/x86
2026-03-31T18:19:32-0400:Getting module information for 'snapapi26'...
2026-03-31T18:19:32-0400:Module information for 'snapapi26' not found
2026-03-31T18:19:32-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:32-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:32-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:32-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:32-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:32-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:19:32-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:19:32-0400:Launching 'LANG=C /usr/sbin/dkms install -m snapapi26 -v 0.8.58 2>&1'.
2026-03-31T18:19:42-0400:
Running the pre_build script... done.
Building module(s)... done.
Cleaning build area... done.
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snapapi26.ko.xz
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snumbd26.ko.xz
Running depmod.... done.
2026-03-31T18:19:42-0400:Successfully installed kernel module snapapi26 0.8.58
2026-03-31T18:19:42-0400:Check for snapapi26 module.
Try to run command: modprobe -n snapapi26 2>&1
2026-03-31T18:19:42-0400:Ret: 0
Output:
2026-03-31T18:19:42-0400:Check for snumbd26 module.
Try to run command: modprobe -n snumbd26 2>&1
2026-03-31T18:19:42-0400:Ret: 0
Output:
2026-03-31T18:19:42-0400:Before Sign:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:19:42-0400:HTTP proxy configuration is not specified
2026-03-31T18:19:42-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:42-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:42-0400:No whitelabeling info was found in the installer, preserving existing settings
2026-03-31T18:19:42-0400:Creating acronis group ...
2026-03-31T18:19:42-0400:acronis group created OK.
2026-03-31T18:19:42-0400:Run UpgradeTool: <</usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms>>
2026-03-31T18:19:42-0400:Executing upgrade tool, workflow <mms>, previous product version <> stage <StageDefault>
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action scheduling reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Guarantee identical MMS MachineID in the registry and AAKore
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Id from the registry: ''.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Path to reg.yml: '/opt/acronis/var/aakore/reg.yml'.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Id from reg.yml: ''.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Generating new id...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Writing id 'F8B978B2-9C59-4DE9-92A2-07F202E048EB' into the registry...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Writing id 'f8b978b2-9c59-4de9-92a2-07f202e048eb' into reg.yml...
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Propagate proxy settings from AAKore config to the registry
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Schedule service mode
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Upgrade MMS dml-database from ABR11 format
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Actual dml-connection-string: 'sqlite-v2:///var/lib/Acronis/BackupAndRecovery/MMSData/DML/F4CEEE47-042C-4828-95A0-DE44EC267A28.db3#limit_statement_cache'.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Nothing to do - file '/var/lib/Acronis/BackupAndRecovery/MMSData/DML/F4CEEE47-042C-4828-95A0-DE44EC267A28.db3' doesn't exist.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Action is not needed
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Event logs migration
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Clearing the online certificate placement
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:It has been read the following path /var/lib/Acronis/BackupAndRecovery/OnlineBackup/Default, where the FES certificates are located.
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Upgrade MMS locations database
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Processing mms locations database ...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Checking locations database located /var/lib/Acronis/BackupAndRecovery/MMS/Locations.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Locations database does not exist. Nothing to be done.
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Upgrade MMS locations IDs
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Processing mms locations database ...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Checking locations database located /var/lib/Acronis/BackupAndRecovery/MMS/Locations.
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Locations database does not exist. Nothing to be done.
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Upgrade archives database
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Upgrading archives_cache.db
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action in interest reported
2026-03-31T18:19:42-0400:Cleanup archives and backups from obsolete cloud location
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Processing archives and backups in old cloud location...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Delete archives...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Delete backups...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Delete zmq acks...
2026-03-31T18:19:42-0400:Action message reported
2026-03-31T18:19:42-0400:Finished successfully.
2026-03-31T18:19:42-0400:Action out of interest reported
2026-03-31T18:19:42-0400:Action completion reported
2026-03-31T18:19:42-0400:Upgrade actions successfully executed StageDefault
2026-03-31T18:19:42-0400:After CallUpgradeTool(false): UpgradeToolCommands delayed commands count 0
2026-03-31T18:19:42-0400:Creating symbolic link /usr/lib/Acronis/BackupAndRecovery/Common/openssl.cnf -> /usr/lib/Acronis/BackupAndRecovery/Common/openssl_nofips.cnf ...
2026-03-31T18:19:42-0400:Try to run command: ln -sf /usr/lib/Acronis/BackupAndRecovery/Common/openssl_nofips.cnf /usr/lib/Acronis/BackupAndRecovery/Common/openssl.cnf
2026-03-31T18:19:42-0400:ret: 0
Output:
2026-03-31T18:19:42-0400:The link creation status: 0
2026-03-31T18:19:42-0400:Creating symbolic link /usr/lib/Acronis/CPS/openssl.cnf -> /usr/lib/Acronis/CPS/openssl_nofips.cnf ...
2026-03-31T18:19:42-0400:Try to run command: ln -sf /usr/lib/Acronis/CPS/openssl_nofips.cnf /usr/lib/Acronis/CPS/openssl.cnf
2026-03-31T18:19:42-0400:ret: 0
Output:
2026-03-31T18:19:42-0400:The link creation status: 0
2026-03-31T18:19:42-0400:Creating symbolic link /usr/lib/Acronis/RemoteInstall/openssl.cnf -> /usr/lib/Acronis/RemoteInstall/openssl_nofips.cnf ...
2026-03-31T18:19:42-0400:Try to run command: ln -sf /usr/lib/Acronis/RemoteInstall/openssl_nofips.cnf /usr/lib/Acronis/RemoteInstall/openssl.cnf
2026-03-31T18:19:42-0400:ret: 0
Output:
2026-03-31T18:19:42-0400:The link creation status: 0
2026-03-31T18:19:42-0400:Creating symbolic link /opt/acronis/lib/openssl.cnf -> /opt/acronis/lib/openssl_nofips.cnf ...
2026-03-31T18:19:42-0400:Try to run command: ln -sf /opt/acronis/lib/openssl_nofips.cnf /opt/acronis/lib/openssl.cnf
2026-03-31T18:19:42-0400:ret: 0
Output:
2026-03-31T18:19:42-0400:The link creation status: 0
2026-03-31T18:19:42-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:42-0400:Launched 'systemctl start aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:44-0400:Launched 'systemctl status aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:45-0400:Launched 'systemctl start acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:47-0400:Launched 'systemctl status acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:47-0400:Try to run command: LANG=C systemctl status firewalld.service 2>/dev/null
2026-03-31T18:19:47-0400:ret: 3
Output: * firewalld.service - firewalld - dynamic firewall daemon
Loaded: loaded (/usr/lib/systemd/system/firewalld.service; disabled; preset: enabled)
Active: inactive (dead)
Docs: man:firewalld(1)
2026-03-31T18:19:47-0400:Try to run command: LANG=C ufw status 2>/dev/null
2026-03-31T18:19:47-0400:ret: 127
Output:
2026-03-31T18:19:47-0400:Launched 'systemctl start acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:49-0400:Launched 'systemctl status acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:49-0400:rhel9 system detected, flags = 263168
2026-03-31T18:19:49-0400:Launched 'systemctl start cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:51-0400:Launched 'systemctl status cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:19:51-0400:Before CallUpgradeTool(true): UpgradeToolCommands delayed commands count 0
2026-03-31T18:19:51-0400:Run UpgradeTool: <</usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms --stage=after-start>>
2026-03-31T18:19:51-0400:Executing upgrade tool, workflow <mms>, previous product version <> stage <StageAfterStart>
2026-03-31T18:19:51-0400:Action scheduling reported
2026-03-31T18:19:51-0400:Action in interest reported
2026-03-31T18:19:51-0400:[{targetdir}/UpgradeTool/migrate_credvault{exe},mms]
2026-03-31T18:19:51-0400:Action message reported
2026-03-31T18:19:51-0400:[/usr/lib/Acronis/UpgradeTool/migrate_credvault,mms]
2026-03-31T18:19:51-0400:Action message reported
2026-03-31T18:19:51-0400:Child process pid=2948631 started
2026-03-31T18:19:51-0400:Action message reported
2026-03-31T18:19:51-0400:Child process pid=4294967295 completed, execution time: 0.17 seconds
2026-03-31T18:19:51-0400:Action message reported
2026-03-31T18:19:51-0400:Child process pid=4294967295 completed, exit code: 255
2026-03-31T18:19:51-0400:Action out of interest reported
2026-03-31T18:19:51-0400:Error:
Error 0x28a0001: Child process pid=4294967295 completed with non-zero exit code
| line: 0x566348978828f965
| file: c:/b/1669/enterprise/tools/upgrade/tool/logic/action_exec_child.cpp:247
| function: ExecuteLogic
| $module: upgrade_tool_lxa64_42027
2026-03-31T18:19:51-0400:Action completion reported
2026-03-31T18:19:51-0400:Error:
Error 0x28c0004: Some actions failed during upgrade tool execution.
| line: 0xf576d75262c97584
| file: c:/b/1669/enterprise/tools/upgrade/client/source/ipc_bridge.cpp:98
| function: ReadCompletion
| $module: tisetup_AgentMsp_lxa64_42027
2026-03-31T18:19:51-0400:Executing upgrade tool failed StageAfterStart
2026-03-31T18:19:51-0400:Error:
Error 0x28c0004: Some actions failed during upgrade tool execution.
| line: 0xf576d75262c97584
| file: c:/b/1669/enterprise/tools/upgrade/client/source/ipc_bridge.cpp:98
| function: ReadCompletion
| $module: tisetup_AgentMsp_lxa64_42027
|
| error 0x28c0002: At exit details
| line: 0xeacb4e68c1461dae
| file: c:/b/1669/enterprise/tools/upgrade/client/source/api.cpp:131
| function: ProcessResult
| ExitCode: 1
| Stderr: <none>
| Command: /usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms --stage=after-start
| $module: tisetup_AgentMsp_lxa64_42027
2026-03-31T18:19:51-0400:After CallUpgradeTool(true): UpgradeToolCommands delayed commands count 0
2026-03-31T18:19:51-0400:mms registration
2026-03-31T18:19:51-0400:Running registration using OAuth2 device flow
2026-03-31T18:19:51-0400:Registration server url:<https://sg-cloud.acronis.com> port:<443>
2026-03-31T18:19:51-0400:BC url:<https://sg-cloud.acronis.com/bc> port:<443>
2026-03-31T18:19:51-0400:Requesting device authorization data with displayname <v23848419.sin01.serveradd.com>
2026-03-31T18:19:51-0400:Reply code: 200
Body:
{
"device_code" : "skxX5B_kjBgB9wJZJ1y50UyeWBSJsipAvax58D_lO3DJ7dMAOIdjkELro7I8dSSP",
"expires_in" : 3600,
"interval" : 5,
"user_code" : "HNXK-LKFR",
"verification_uri" : "https://sg-cloud.acronis.com/ui/#w=agentRegistration",
"verification_uri_complete" : "https://sg-cloud.acronis.com/ui/#w=agentRegistration&code=HNXK-LKFR"
}
2026-03-31T18:19:51-0400:Got device authorization data: dev:<skxX5B_kjBgB9wJZJ1y50UyeWBSJsipAvax58D_lO3DJ7dMAOIdjkELro7I8dSSP>, user:<HNXK-LKFR>, verUri:<https://sg-cloud.acronis.com/ui/#w=agentRegistration>, verUriComplete:<https://sg-cloud.acronis.com/ui/#w=agentRegistration&code=HNXK-LKFR>, exp:<3600>, int:<5>
2026-03-31T18:30:44-0400:Finished auth polling, status: 3, code: 400, data:
{"domain":"Access","reason":"AuthorizationPending","error":"authorization_pending","error_description":"the authorization request is still pending"}
2026-03-31T18:30:44-0400:Registration was cancelled by user
2026-03-31T18:30:44-0400:IsSnapAPIMatchesKernel: SNAPCTL_STATE flags=0
.
2026-03-31T18:30:44-0400:rhel9 system detected, flags = 263168
2026-03-31T18:30:44-0400:Enhanced security is enabled:0
2026-03-31T18:30:45-0400:rhel9 system detected, flags = 263168
2026-03-31T18:30:45-0400:Current language en, skipping gui_config
2026-03-31T18:30:45-0400:rhel9 system detected, flags = 263168
2026-03-31T18:30:45-0400:unlink /root/libgcc_s.so.1
2026-03-31T18:30:45-0400:unlink /root/libstdc++.so.6
2026-03-31T18:30:45-0400:unlink /root/libssp.so.0
2026-03-31T18:30:45-0400:unlink /root/libcrypt.so.1
2026-03-31T18:30:45-0400:unlink /root/libpopt.so
2026-03-31T18:30:45-0400:unlink /root/libcrypto.so.3
2026-03-31T18:30:45-0400:unlink /root/libssl.so.3
2026-03-31T18:30:45-0400:unlink /root/openssl.cnf
2026-03-31T18:30:45-0400:unlink /root/openssl_nofips.cnf
2026-03-31T18:30:45-0400:Finished 26.2.42027 status=0xFFFFF7FF
2026-03-31T18:30:45-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:30:45-0400:ret: 0
Output: 71029868
2026-03-31T18:30:45-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:30:45-0400:ret: 0
Output: 71029868
2026-03-31T18:30:45-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:30:45-0400:ret: 0
Output: 2582956
2026-03-31T18:30:45-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:30:45-0400:ret: 0
Output: 2582956
2026-03-31T18:30:45-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:30:45-0400:ret: 0
Output: 71029868
2026-03-31T18:30:45-0400:Available space for
/usr/lib : 71029868
/var/lib : 71029868
/tmp : 2582956
/var/tmp : 2582956
/opt : 71029868
2026-03-31T18:31:05-0400 Acronis_Agent.bin Start.
2026-03-31T18:31:05-0400:
2026-03-31T18:31:05-0400:Start 26.2.42027
2026-03-31T18:31:05-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72264972
2026-03-31T18:31:05-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72264972
2026-03-31T18:31:05-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 3797460
2026-03-31T18:31:05-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 3797460
2026-03-31T18:31:05-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72264972
2026-03-31T18:31:05-0400:Available space for
/usr/lib : 72264972
/var/lib : 72264972
/tmp : 3797460
/var/tmp : 3797460
/opt : 72264972
2026-03-31T18:31:05-0400:
2026-03-31T18:31:05-0400:Start 26.2.42027
2026-03-31T18:31:05-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72264972
2026-03-31T18:31:05-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72264968
2026-03-31T18:31:05-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 3797460
2026-03-31T18:31:05-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 3797460
2026-03-31T18:31:05-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72264956
2026-03-31T18:31:05-0400:Available space for
/usr/lib : 72264972
/var/lib : 72264968
/tmp : 3797460
/var/tmp : 3797460
/opt : 72264956
2026-03-31T18:31:05-0400:CollectProductInfos /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall, AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:31:05-0400:use_installed_files=0
2026-03-31T18:31:05-0400:Default text converter created OK.
2026-03-31T18:31:05-0400:Cmd line opt:'/root/Acronis_Agent.bin'
2026-03-31T18:31:05-0400:Cmd line opt:'--packages-bundle'
2026-03-31T18:31:05-0400:Cmd line opt:'./Acronis_Agent.bin'
2026-03-31T18:31:05-0400:Fips mode: 0
2026-03-31T18:31:05-0400:Main start:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin:
2026-03-31T18:31:05-0400:Creating symbolic link /root/openssl.cnf -> /root/openssl_nofips.cnf ...
2026-03-31T18:31:05-0400:Try to run command: ln -sf /root/openssl_nofips.cnf /root/openssl.cnf
2026-03-31T18:31:05-0400:ret: 0
Output:
2026-03-31T18:31:05-0400:The link creation status: 0
2026-03-31T18:31:05-0400:FileReport: Using /var/log/AcronisRemoteInstall/acroinst2_bootstrap.out, SkipReporting=1
2026-03-31T18:31:05-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72242832
2026-03-31T18:31:05-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72242832
2026-03-31T18:31:05-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 3797460
2026-03-31T18:31:05-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 3797460
2026-03-31T18:31:05-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:05-0400:ret: 0
Output: 72242832
2026-03-31T18:31:05-0400:Available space for
/usr/lib : 72242832
/var/lib : 72242832
/tmp : 3797460
/var/tmp : 3797460
/opt : 72242832
2026-03-31T18:31:05-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:05-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:15-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:20-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:20-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:20-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:20-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:Looking for sed in RPM DB, called command 'rpm -q sed 2>&1', RetCode:0, Output:
sed-4.8-9.el9.x86_64
2026-03-31T18:31:21-0400:Will use system RPM DB
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:This installer product version: AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:31:21-0400:GetInstalledProductInfo /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall, AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:31:21-0400:Already installed product version: AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:31:21-0400:Already installed packages: <BackupAndRecoveryAgent BackupAndRecoveryBootableComponents dkms file_protector snapapi26_modules >
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:get_kernel_package_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:31:21-0400:get_kernel_package_rpm:kernelPackageName(kernel-modules-core)
2026-03-31T18:31:21-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 71026664
2026-03-31T18:31:21-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 71026664
2026-03-31T18:31:21-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 2582952
2026-03-31T18:31:21-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 2582952
2026-03-31T18:31:21-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 71026664
2026-03-31T18:31:21-0400:Available space for
/usr/lib : 71026664
/var/lib : 71026664
/tmp : 2582952
/var/tmp : 2582952
/opt : 71026664
2026-03-31T18:31:21-0400:check_kernel_version finished OK.
2026-03-31T18:31:21-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 71026664
2026-03-31T18:31:21-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 71026664
2026-03-31T18:31:21-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 2582952
2026-03-31T18:31:21-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 2582952
2026-03-31T18:31:21-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:21-0400:ret: 0
Output: 71026664
2026-03-31T18:31:21-0400:Available space for
/usr/lib : 71026664
/var/lib : 71026664
/tmp : 2582952
/var/tmp : 2582952
/opt : 71026664
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:21-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:34-0400:prepare_transaction finished OK.
2026-03-31T18:31:34-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:34-0400:ret: 0
Output: 71034448
2026-03-31T18:31:34-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:34-0400:ret: 0
Output: 71034448
2026-03-31T18:31:34-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:34-0400:ret: 0
Output: 2582952
2026-03-31T18:31:34-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:34-0400:ret: 0
Output: 2582952
2026-03-31T18:31:34-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:34-0400:ret: 0
Output: 71034444
2026-03-31T18:31:34-0400:Available space for
/usr/lib : 71034448
/var/lib : 71034448
/tmp : 2582952
/var/tmp : 2582952
/opt : 71034444
2026-03-31T18:31:34-0400:Dependencies check finished OK.
2026-03-31T18:31:34-0400:Getting module information for 'snumbd26'...
2026-03-31T18:31:34-0400:Module information for 'snumbd26' not found
2026-03-31T18:31:34-0400:Trying to determine registration server address from environment
2026-03-31T18:31:34-0400:LoadInjectedData called with bundle /Acronis_Agent.bin
2026-03-31T18:31:34-0400:LoadInjectedData: read data OK, checking for header/footer
2026-03-31T18:31:34-0400:LoadInjectedData: Success
2026-03-31T18:31:34-0400:GetInjectedParameter called for index 0, hasData: true
2026-03-31T18:31:34-0400:GetInjectedParameter returning aHR0cHM6Ly9zZy1jbG91ZC5hY3JvbmlzLmNvbQ for index 0
2026-03-31T18:31:34-0400:Using registration server address from injected data: <https://sg-cloud.acronis.com>
2026-03-31T18:31:34-0400:Processing additional injected parameters
2026-03-31T18:31:34-0400:GetInjectedParameter called for index 1, hasData: true
2026-03-31T18:31:34-0400:GetInjectedParameter returning for index 1
2026-03-31T18:31:34-0400:Finished processing additional injected parameters
2026-03-31T18:31:34-0400:cp_tisetup finished OK.
2026-03-31T18:31:38-0400:Launched 'systemctl stop acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:31:38-0400:Launched 'systemctl stop acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:31:38-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:Launched 'systemctl stop aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:31:47-0400:Launched 'systemctl stop cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:31:47-0400:Services stopped.
2026-03-31T18:31:47-0400:Writing agent settings.
2026-03-31T18:31:47-0400:Writing setting Software\Acronis\TrueImage\Settings\MachineManager / Address_CMS = https://sg-cloud.acronis.com
2026-03-31T18:31:47-0400:Before set_sbin_path:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin:
2026-03-31T18:31:47-0400:After set_sbin_path:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:31:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:KernelModuleHolder: Name=<snapapi26> Version=<0.8.58> IsForceWeakInstall=0 IsBinary=0 IsInstalled=0 IsChecked=0 IsSigned=0
2026-03-31T18:31:47-0400:KernelModuleHolder: snapapi26 modules[0]=<snapapi26>
2026-03-31T18:31:47-0400:KernelModuleHolder: snapapi26 modules[1]=<snumbd26>
2026-03-31T18:31:47-0400:Running script /root/file_protector_linux_ctl.sh kstatus 2>&1 ...
2026-03-31T18:31:47-0400:Script status check OK <<File protector compatible kernel 5.14.0-611.38.1.el9_7.x86_64 detected
>>
2026-03-31T18:31:47-0400:File protector build forced by file_protector_linux_ctl.sh
2026-03-31T18:31:47-0400:KernelModuleHolder: Name=<file_protector> Version=<1.1-1589> IsForceWeakInstall=0 IsBinary=0 IsInstalled=0 IsChecked=0 IsSigned=0
2026-03-31T18:31:47-0400:KernelModuleHolder: file_protector modules[0]=<file_protector>
2026-03-31T18:31:47-0400:Kernel module installer inited.
2026-03-31T18:31:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:31:47-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:31:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:31:47-0400:Required packages inited.
2026-03-31T18:31:47-0400:Starting install transaction.
2026-03-31T18:31:47-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:31:47-0400:ret: 0
Output: 71045516
2026-03-31T18:31:47-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:31:47-0400:ret: 0
Output: 71045512
2026-03-31T18:31:47-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:31:47-0400:ret: 0
Output: 2582952
2026-03-31T18:31:47-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:31:47-0400:ret: 0
Output: 2582952
2026-03-31T18:31:47-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:31:47-0400:ret: 0
Output: 71045512
2026-03-31T18:31:47-0400:Available space for
/usr/lib : 71045516
/var/lib : 71045512
/tmp : 2582952
/var/tmp : 2582952
/opt : 71045512
2026-03-31T18:31:48-0400:ProcessWithDepsForInstall: start BackupAndRecoveryAgent depends processing
2026-03-31T18:31:48-0400:ProcessWithDepsForInstall: start snapapi26_modules depends processing
2026-03-31T18:31:48-0400:ProcessWithDepsForInstall: start dkms depends processing
2026-03-31T18:31:48-0400:ProcessWithDepsForInstall: start dkms installation.
2026-03-31T18:31:48-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.7KdIQY/dkms-3.10.16.1-99.noarch.rpm ':
warning: /var/tmp/RPMS.7KdIQY/dkms-3.10.16.1-99.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
/var/tmp/rpm-tmp.ooRVcR: line 2: fg: no job control
warning: %post(dkms-3.10.16.1-99.noarch) scriptlet failed, exit status 1
2026-03-31T18:31:49-0400:finished with exit code 0
2026-03-31T18:31:49-0400:ProcessWithDepsForInstall: dkms installation completed.
2026-03-31T18:31:49-0400:ProcessWithDepsForInstall: start snapapi26_modules installation.
2026-03-31T18:31:49-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.7KdIQY/snapapi26_modules-0.8.58-1.noarch.rpm ':
warning: /var/tmp/RPMS.7KdIQY/snapapi26_modules-0.8.58-1.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-8.1.15.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-8.1.15.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-53.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-53.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-92.1.22.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-92.1.22.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-128.7.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-128.7.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-164.15.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-164.15.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-164.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-164.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-194.32.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-194.32.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-238.19.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-238.19.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-274.18.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-274.18.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-308.24.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-308.24.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-348.1.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-348.1.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-371.12.1.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-371.12.1.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-398.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-398.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-419.el5 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.18-419.el5 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-71.29.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-71.29.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-131.21.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-131.21.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-220.23.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-220.23.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-279.22.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-279.22.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-279.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-279.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-358.2.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-358.2.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-431.5.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-431.5.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-504.12.2.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-504.12.2.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-504.54.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-504.54.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-573.53.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-573.53.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-696.23.1.el6.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 2.6.32-696.23.1.el6.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-123.20.1.el7.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-123.20.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-229.1.2.el7.i686 (i686). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-229.1.2.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-327.36.3.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-327.62.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-514.26.2.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-514.48.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-693.2.2.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-693.11.6.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-693.25.2.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-862.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-957.10.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-1062.1.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-1160.31.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 3.10.0-1160.71.1.el7.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-80.el8.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-147.13.2.el8_1.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-147.el8.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-193.6.3.el8_2.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-305.3.1.el8.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-348.20.1.el8_5.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 is not installed for kernel 4.18.0-477.10.1.el8_8.x86_64 (x86_64). Skipping...
Module snapapi26/0.8.58 for kernel 5.14.0-611.38.1.el9_7.x86_64 (x86_64):
Before uninstall, this module version was ACTIVE on this kernel.
Deleting /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snapapi26.ko.xz
Deleting /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snumbd26.ko.xz
depmod... done.
Deleting module snapapi26/0.8.58 completely from the DKMS tree.
2026-03-31T18:32:02-0400:finished with exit code 0
2026-03-31T18:32:02-0400:ProcessWithDepsForInstall: snapapi26_modules installation completed.
2026-03-31T18:32:02-0400:ProcessWithDepsForInstall: start file_protector depends processing
2026-03-31T18:32:02-0400:ProcessWithDepsForInstall: start file_protector installation.
2026-03-31T18:32:02-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.7KdIQY/file_protector-1.1-1589.noarch.rpm ':
warning: /var/tmp/RPMS.7KdIQY/file_protector-1.1-1589.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.1.2.0.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.3.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.5.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.11.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.17.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.20.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.20.5.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.23.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.29.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-431.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.1.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.3.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.8.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.12.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.16.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.23.4.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.30.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-504.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.1.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.3.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.7.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.8.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.12.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.18.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.22.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.26.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-573.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.1.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.3.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.4.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.6.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.6.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.11.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.13.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.13.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.15.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-642.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.1.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.3.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.3.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.6.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.10.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.10.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.10.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.13.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.16.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.18.7.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.20.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.23.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.28.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.30.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-696.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.2.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.3.5.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.6.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.9.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.10.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.11.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.12.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.14.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.15.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.17.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.18.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.22.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.23.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.24.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.24.3.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.25.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.27.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.28.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.29.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.29.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.30.2.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.31.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.33.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.35.1.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 2.6.32-754.el6.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.1.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.4.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.4.4.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.6.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.8.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.9.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.9.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.13.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.13.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.20.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-123.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.1.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.4.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.7.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.11.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.14.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.20.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-229.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.3.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.4.4.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.4.5.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.10.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.13.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.18.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.22.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.28.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.28.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.36.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.36.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.36.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-327.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.2.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.6.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.6.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.10.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.16.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.21.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.21.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.26.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.26.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-514.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.1.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.2.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.2.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.5.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.11.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.11.6.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.17.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.21.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-693.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.2.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.3.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.3.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.6.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.9.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.11.6.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.14.4.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-862.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.1.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.5.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.10.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.12.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.12.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.21.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.21.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.27.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-957.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.1.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.1.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.4.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.4.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.4.3.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.7.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.9.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.12.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.18.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1062.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1127.8.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1127.10.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1127.13.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1127.18.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1127.19.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1127.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1160.2.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1160.2.2.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1160.6.1.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 is not installed for kernel 3.10.0-1160.el7.x86_64 (x86_64). Skipping...
Module file_protector/1.1-1589 for kernel 5.14.0-611.38.1.el9_7.x86_64 (x86_64):
Before uninstall, this module version was ACTIVE on this kernel.
Deleting /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/file_protector.ko.xz
depmod... done.
Deleting module file_protector/1.1-1589 completely from the DKMS tree.
2026-03-31T18:32:22-0400:finished with exit code 0
2026-03-31T18:32:22-0400:ProcessWithDepsForInstall: file_protector installation completed.
2026-03-31T18:32:22-0400:ProcessWithDepsForInstall: start BackupAndRecoveryBootableComponents depends processing
2026-03-31T18:32:22-0400:ProcessWithDepsForInstall: start BackupAndRecoveryBootableComponents installation.
2026-03-31T18:32:22-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.7KdIQY/BackupAndRecoveryBootableComponents-26.2.42027-1.x86_64.rpm ':
warning: /var/tmp/RPMS.7KdIQY/BackupAndRecoveryBootableComponents-26.2.42027-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:32:26-0400:finished with exit code 0
2026-03-31T18:32:26-0400:ProcessWithDepsForInstall: BackupAndRecoveryBootableComponents installation completed.
2026-03-31T18:32:27-0400:ProcessWithDepsForInstall: start BackupAndRecoveryAgent installation.
2026-03-31T18:32:27-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.7KdIQY/BackupAndRecoveryAgent-26.2.42027-1.x86_64.rpm ':
warning: /var/tmp/RPMS.7KdIQY/BackupAndRecoveryAgent-26.2.42027-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:32:47-0400:finished with exit code 0
2026-03-31T18:32:47-0400:ProcessWithDepsForInstall: BackupAndRecoveryAgent installation completed.
2026-03-31T18:32:47-0400:Install transaction finished OK.
2026-03-31T18:32:47-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:32:47-0400:ret: 0
Output: 71131696
2026-03-31T18:32:47-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:32:47-0400:ret: 0
Output: 71131696
2026-03-31T18:32:47-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:32:47-0400:ret: 0
Output: 2582952
2026-03-31T18:32:47-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:32:47-0400:ret: 0
Output: 2582952
2026-03-31T18:32:47-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:32:47-0400:ret: 0
Output: 71131696
2026-03-31T18:32:47-0400:Available space for
/usr/lib : 71131696
/var/lib : 71131696
/tmp : 2582952
/var/tmp : 2582952
/opt : 71131696
2026-03-31T18:32:47-0400:Creating uninstall wrapper...
2026-03-31T18:32:47-0400:Wrapper path: '/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall'
2026-03-31T18:32:47-0400:Uninstall wrapper created
2026-03-31T18:32:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:32:47-0400:Checking required packages for installing Kernel Modules
2026-03-31T18:32:47-0400:All required packages checked
2026-03-31T18:32:47-0400:Installing Kernel Module file_protector 1.1-1589
2026-03-31T18:32:47-0400:Getting module information for 'file_protector'...
2026-03-31T18:32:47-0400:Found: name 'file_protector', memory '430080', usecount '0'
2026-03-31T18:32:47-0400:Do rmmod on file_protector
Try to run command: /sbin/rmmod file_protector
2026-03-31T18:32:47-0400:Ret: 0
Output:
2026-03-31T18:32:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:32:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:32:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:32:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:32:47-0400:rhel9 system detected, flags = 263168
2026-03-31T18:32:47-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:32:47-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:32:47-0400:Launching 'LANG=C /usr/sbin/dkms install -m file_protector -v 1.1-1589 2>&1'.
2026-03-31T18:33:02-0400:Creating symlink /var/lib/dkms/file_protector/1.1-1589/source -> /usr/src/file_protector-1.1-1589
Building module(s)..... done.
Cleaning build area... done.
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/file_protector.ko.xz
Running depmod.... done.
2026-03-31T18:33:02-0400:Successfully installed kernel module file_protector 1.1-1589
2026-03-31T18:33:07-0400:Launched 'depmod -a > /dev/null 2>&1', exit status 0
2026-03-31T18:33:07-0400:Check for file_protector module.
Try to run command: modprobe -n file_protector 2>&1
2026-03-31T18:33:07-0400:Ret: 0
Output:
2026-03-31T18:33:07-0400:Before Sign:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:33:07-0400:Installing Kernel Module snapapi26 0.8.58
2026-03-31T18:33:07-0400:Getting module information for 'snapapi26'...
2026-03-31T18:33:07-0400:Found: name 'snapapi26', memory '98304', usecount '0'
2026-03-31T18:33:07-0400:Do rmmod on snapapi26
Try to run command: /sbin/rmmod snapapi26
2026-03-31T18:33:07-0400:Ret: 0
Output:
2026-03-31T18:33:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:07-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:07-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:33:07-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:33:07-0400:Launching 'LANG=C /usr/sbin/dkms install -m snapapi26 -v 0.8.58 2>&1'.
2026-03-31T18:33:16-0400:Creating symlink /var/lib/dkms/snapapi26/0.8.58/source -> /usr/src/snapapi26-0.8.58
Running the pre_build script... done.
Building module(s)... done.
Cleaning build area... done.
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snapapi26.ko.xz
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snumbd26.ko.xz
Running depmod.... done.
2026-03-31T18:33:16-0400:Successfully installed kernel module snapapi26 0.8.58
2026-03-31T18:33:16-0400:Check for snapapi26 module.
Try to run command: modprobe -n snapapi26 2>&1
2026-03-31T18:33:16-0400:Ret: 0
Output:
2026-03-31T18:33:16-0400:Check for snumbd26 module.
Try to run command: modprobe -n snumbd26 2>&1
2026-03-31T18:33:16-0400:Ret: 0
Output:
2026-03-31T18:33:16-0400:Before Sign:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:33:16-0400:HTTP proxy configuration is not specified
2026-03-31T18:33:16-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:16-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:16-0400:No whitelabeling info was found in the installer, preserving existing settings
2026-03-31T18:33:16-0400:Creating acronis group ...
2026-03-31T18:33:16-0400:acronis group created OK.
2026-03-31T18:33:16-0400:Run UpgradeTool: <</usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms --previous-version=26.2.42027.0>>
2026-03-31T18:33:16-0400:Executing upgrade tool, workflow <mms>, previous product version <26.2.42027.0> stage <StageDefault>
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling skipped
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling skipped
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling skipped
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling skipped
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling skipped
2026-03-31T18:33:16-0400:Action scheduling reported
2026-03-31T18:33:16-0400:Action scheduling skipped
2026-03-31T18:33:16-0400:Action in interest reported
2026-03-31T18:33:16-0400:Guarantee identical MMS MachineID in the registry and AAKore
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Id from the registry: 'F8B978B2-9C59-4DE9-92A2-07F202E048EB'.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Path to reg.yml: '/opt/acronis/var/aakore/reg.yml'.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Id from reg.yml: 'f8b978b2-9c59-4de9-92a2-07f202e048eb'.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Everything is fine. Do nothing.
2026-03-31T18:33:16-0400:Action out of interest reported
2026-03-31T18:33:16-0400:Action in interest reported
2026-03-31T18:33:16-0400:Propagate proxy settings from AAKore config to the registry
2026-03-31T18:33:16-0400:Action out of interest reported
2026-03-31T18:33:16-0400:Action in interest reported
2026-03-31T18:33:16-0400:Schedule service mode
2026-03-31T18:33:16-0400:Action out of interest reported
2026-03-31T18:33:16-0400:Action in interest reported
2026-03-31T18:33:16-0400:Upgrade MMS dml-database from ABR11 format
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Actual dml-connection-string: 'sqlite-v2:///var/lib/Acronis/BackupAndRecovery/MMSData/DML/F4CEEE47-042C-4828-95A0-DE44EC267A28.db3#limit_statement_cache'.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:mms host-id: 'F8B978B2-9C59-4DE9-92A2-07F202E048EB'
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Resolving dml-protocol to its real value ...
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:dml-protocol resolved as 'sqlite-v2'.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Trust actual protocol value 'sqlite-v2'.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:Delete stale ABR11 upgrade event from DML.
2026-03-31T18:33:16-0400:Action message reported
2026-03-31T18:33:16-0400:ABR11 mms upgrade event deletion successfully performed.
2026-03-31T18:33:16-0400:Action out of interest reported
2026-03-31T18:33:16-0400:Action completion reported
2026-03-31T18:33:16-0400:Upgrade actions successfully executed StageDefault
2026-03-31T18:33:16-0400:After CallUpgradeTool(false): UpgradeToolCommands delayed commands count 0
2026-03-31T18:33:16-0400:Creating symbolic link /usr/lib/Acronis/BackupAndRecovery/Common/openssl.cnf -> /usr/lib/Acronis/BackupAndRecovery/Common/openssl_nofips.cnf ...
2026-03-31T18:33:16-0400:Try to run command: ln -sf /usr/lib/Acronis/BackupAndRecovery/Common/openssl_nofips.cnf /usr/lib/Acronis/BackupAndRecovery/Common/openssl.cnf
2026-03-31T18:33:16-0400:ret: 0
Output:
2026-03-31T18:33:16-0400:The link creation status: 0
2026-03-31T18:33:16-0400:Creating symbolic link /usr/lib/Acronis/CPS/openssl.cnf -> /usr/lib/Acronis/CPS/openssl_nofips.cnf ...
2026-03-31T18:33:16-0400:Try to run command: ln -sf /usr/lib/Acronis/CPS/openssl_nofips.cnf /usr/lib/Acronis/CPS/openssl.cnf
2026-03-31T18:33:16-0400:ret: 0
Output:
2026-03-31T18:33:16-0400:The link creation status: 0
2026-03-31T18:33:16-0400:Creating symbolic link /usr/lib/Acronis/RemoteInstall/openssl.cnf -> /usr/lib/Acronis/RemoteInstall/openssl_nofips.cnf ...
2026-03-31T18:33:16-0400:Try to run command: ln -sf /usr/lib/Acronis/RemoteInstall/openssl_nofips.cnf /usr/lib/Acronis/RemoteInstall/openssl.cnf
2026-03-31T18:33:16-0400:ret: 0
Output:
2026-03-31T18:33:16-0400:The link creation status: 0
2026-03-31T18:33:16-0400:Creating symbolic link /opt/acronis/lib/openssl.cnf -> /opt/acronis/lib/openssl_nofips.cnf ...
2026-03-31T18:33:16-0400:Try to run command: ln -sf /opt/acronis/lib/openssl_nofips.cnf /opt/acronis/lib/openssl.cnf
2026-03-31T18:33:16-0400:ret: 0
Output:
2026-03-31T18:33:16-0400:The link creation status: 0
2026-03-31T18:33:16-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:16-0400:Launched 'systemctl start aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:18-0400:Launched 'systemctl status aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:19-0400:Launched 'systemctl start acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:21-0400:Launched 'systemctl status acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:21-0400:Try to run command: LANG=C systemctl status firewalld.service 2>/dev/null
2026-03-31T18:33:21-0400:ret: 3
Output: * firewalld.service - firewalld - dynamic firewall daemon
Loaded: loaded (/usr/lib/systemd/system/firewalld.service; disabled; preset: enabled)
Active: inactive (dead)
Docs: man:firewalld(1)
2026-03-31T18:33:21-0400:Try to run command: LANG=C ufw status 2>/dev/null
2026-03-31T18:33:21-0400:ret: 127
Output:
2026-03-31T18:33:21-0400:Launched 'systemctl start acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:23-0400:Launched 'systemctl status acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:23-0400:rhel9 system detected, flags = 263168
2026-03-31T18:33:23-0400:Launched 'systemctl start cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:25-0400:Launched 'systemctl status cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:33:25-0400:Before CallUpgradeTool(true): UpgradeToolCommands delayed commands count 0
2026-03-31T18:33:25-0400:Run UpgradeTool: <</usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms --stage=after-start --previous-version=26.2.42027.0>>
2026-03-31T18:33:25-0400:Executing upgrade tool, workflow <mms>, previous product version <26.2.42027.0> stage <StageAfterStart>
2026-03-31T18:33:25-0400:Action scheduling reported
2026-03-31T18:33:25-0400:Action scheduling skipped
2026-03-31T18:33:25-0400:Action completion reported
2026-03-31T18:33:25-0400:Upgrade actions successfully executed StageAfterStart
2026-03-31T18:33:25-0400:After CallUpgradeTool(true): UpgradeToolCommands delayed commands count 0
2026-03-31T18:33:25-0400:mms registration
2026-03-31T18:33:25-0400:Running registration using OAuth2 device flow
2026-03-31T18:33:25-0400:Registration server url:<https://sg-cloud.acronis.com> port:<443>
2026-03-31T18:33:25-0400:BC url:<https://sg-cloud.acronis.com/bc> port:<443>
2026-03-31T18:33:25-0400:Requesting device authorization data with displayname <v23848419.sin01.serveradd.com>
2026-03-31T18:33:25-0400:Reply code: 200
Body:
{
"device_code" : "iYMgUWPEh7r_j5_d4fsexzoFxXuLuMz0MzOt2KZ83E0xV879D2xwA-49hVUFX4rk",
"expires_in" : 3600,
"interval" : 5,
"user_code" : "TDMF-FNPK",
"verification_uri" : "https://sg-cloud.acronis.com/ui/#w=agentRegistration",
"verification_uri_complete" : "https://sg-cloud.acronis.com/ui/#w=agentRegistration&code=TDMF-FNPK"
}
2026-03-31T18:33:25-0400:Got device authorization data: dev:<iYMgUWPEh7r_j5_d4fsexzoFxXuLuMz0MzOt2KZ83E0xV879D2xwA-49hVUFX4rk>, user:<TDMF-FNPK>, verUri:<https://sg-cloud.acronis.com/ui/#w=agentRegistration>, verUriComplete:<https://sg-cloud.acronis.com/ui/#w=agentRegistration&code=TDMF-FNPK>, exp:<3600>, int:<5>
2026-03-31T18:34:55-0400:RegisterNow failed to launch browser. No display available
2026-03-31T18:35:02-0400:Finished auth polling, status: 3, code: 400, data:
{"domain":"Access","reason":"AuthorizationPending","error":"authorization_pending","error_description":"the authorization request is still pending"}
2026-03-31T18:35:02-0400:Registration was cancelled by user
2026-03-31T18:35:02-0400:Need to update mms registration
2026-03-31T18:35:02-0400:Doing mms registration update
2026-03-31T18:35:02-0400:Try to run command: /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register --update -s mms -t cloud
2026-03-31T18:35:02-0400:ret: 0
Output Success.
200
2026-03-31T18:35:02-0400:IsSnapAPIMatchesKernel: SNAPCTL_STATE flags=0
.
2026-03-31T18:35:02-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:02-0400:Enhanced security is enabled:0
2026-03-31T18:35:03-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:03-0400:Current language en, skipping gui_config
2026-03-31T18:35:03-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:03-0400:unlink /root/libgcc_s.so.1
2026-03-31T18:35:03-0400:unlink /root/libstdc++.so.6
2026-03-31T18:35:03-0400:unlink /root/libssp.so.0
2026-03-31T18:35:03-0400:unlink /root/libcrypt.so.1
2026-03-31T18:35:03-0400:unlink /root/libpopt.so
2026-03-31T18:35:03-0400:unlink /root/libcrypto.so.3
2026-03-31T18:35:03-0400:unlink /root/libssl.so.3
2026-03-31T18:35:03-0400:unlink /root/openssl.cnf
2026-03-31T18:35:03-0400:unlink /root/openssl_nofips.cnf
2026-03-31T18:35:03-0400:Finished 26.2.42027 status=0xFFFFFFFF
2026-03-31T18:35:03-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:35:03-0400:ret: 0
Output: 71213396
2026-03-31T18:35:03-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:35:03-0400:ret: 0
Output: 71213392
2026-03-31T18:35:03-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:35:03-0400:ret: 0
Output: 2582956
2026-03-31T18:35:03-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:35:03-0400:ret: 0
Output: 2582956
2026-03-31T18:35:03-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:35:03-0400:ret: 0
Output: 71213392
2026-03-31T18:35:03-0400:Available space for
/usr/lib : 71213396
/var/lib : 71213392
/tmp : 2582956
/var/tmp : 2582956
/opt : 71213392
2026-03-31T18:35:38-0400 Acronis_Agent.bin Start.
2026-03-31T18:35:38-0400:
2026-03-31T18:35:38-0400:Start 26.2.42027
2026-03-31T18:35:38-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 72446436
2026-03-31T18:35:38-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 72446436
2026-03-31T18:35:38-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 3797460
2026-03-31T18:35:38-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 3797460
2026-03-31T18:35:38-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 72446436
2026-03-31T18:35:38-0400:Available space for
/usr/lib : 72446436
/var/lib : 72446436
/tmp : 3797460
/var/tmp : 3797460
/opt : 72446436
2026-03-31T18:35:38-0400:
2026-03-31T18:35:38-0400:Start 26.2.42027
2026-03-31T18:35:38-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 72446420
2026-03-31T18:35:38-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 72446420
2026-03-31T18:35:38-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 3797460
2026-03-31T18:35:38-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 3797460
2026-03-31T18:35:38-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:35:38-0400:ret: 0
Output: 72446420
2026-03-31T18:35:38-0400:Available space for
/usr/lib : 72446420
/var/lib : 72446420
/tmp : 3797460
/var/tmp : 3797460
/opt : 72446420
2026-03-31T18:35:38-0400:CollectProductInfos /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall, AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:35:38-0400:use_installed_files=0
2026-03-31T18:35:39-0400:Default text converter created OK.
2026-03-31T18:35:39-0400:Cmd line opt:'/root/Acronis_Agent.bin'
2026-03-31T18:35:39-0400:Cmd line opt:'--packages-bundle'
2026-03-31T18:35:39-0400:Cmd line opt:'./Acronis_Agent.bin'
2026-03-31T18:35:39-0400:Fips mode: 0
2026-03-31T18:35:39-0400:Main start:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin:
2026-03-31T18:35:39-0400:Creating symbolic link /root/openssl.cnf -> /root/openssl_nofips.cnf ...
2026-03-31T18:35:39-0400:Try to run command: ln -sf /root/openssl_nofips.cnf /root/openssl.cnf
2026-03-31T18:35:39-0400:ret: 0
Output:
2026-03-31T18:35:39-0400:The link creation status: 0
2026-03-31T18:35:39-0400:FileReport: Using /var/log/AcronisRemoteInstall/acroinst2_bootstrap.out, SkipReporting=1
2026-03-31T18:35:39-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:35:39-0400:ret: 0
Output: 72424304
2026-03-31T18:35:39-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:35:39-0400:ret: 0
Output: 72424304
2026-03-31T18:35:39-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:35:39-0400:ret: 0
Output: 3797460
2026-03-31T18:35:39-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:35:39-0400:ret: 0
Output: 3797460
2026-03-31T18:35:39-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:35:39-0400:ret: 0
Output: 72424300
2026-03-31T18:35:39-0400:Available space for
/usr/lib : 72424304
/var/lib : 72424304
/tmp : 3797460
/var/tmp : 3797460
/opt : 72424300
2026-03-31T18:35:39-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:39-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:41-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:41-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:51-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:Looking for sed in RPM DB, called command 'rpm -q sed 2>&1', RetCode:0, Output:
sed-4.8-9.el9.x86_64
2026-03-31T18:35:57-0400:Will use system RPM DB
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:57-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:This installer product version: AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:35:58-0400:GetInstalledProductInfo /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall, AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:35:58-0400:Already installed product version: AB_CLOUD 26.2.42027 VENDOR_ACRONIS
2026-03-31T18:35:58-0400:Already installed packages: <BackupAndRecoveryAgent BackupAndRecoveryBootableComponents dkms file_protector snapapi26_modules >
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:get_kernel_package_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:35:58-0400:get_kernel_package_rpm:kernelPackageName(kernel-modules-core)
2026-03-31T18:35:58-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 71207536
2026-03-31T18:35:58-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 71207536
2026-03-31T18:35:58-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 2582952
2026-03-31T18:35:58-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 2582952
2026-03-31T18:35:58-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 71207536
2026-03-31T18:35:58-0400:Available space for
/usr/lib : 71207536
/var/lib : 71207536
/tmp : 2582952
/var/tmp : 2582952
/opt : 71207536
2026-03-31T18:35:58-0400:check_kernel_version finished OK.
2026-03-31T18:35:58-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 71207536
2026-03-31T18:35:58-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 71207532
2026-03-31T18:35:58-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 2582952
2026-03-31T18:35:58-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 2582952
2026-03-31T18:35:58-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:35:58-0400:ret: 0
Output: 71207532
2026-03-31T18:35:58-0400:Available space for
/usr/lib : 71207536
/var/lib : 71207532
/tmp : 2582952
/var/tmp : 2582952
/opt : 71207532
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:35:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:01-0400:prepare_transaction finished OK.
2026-03-31T18:36:01-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:36:01-0400:ret: 0
Output: 71207092
2026-03-31T18:36:01-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:36:01-0400:ret: 0
Output: 71207092
2026-03-31T18:36:01-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:36:01-0400:ret: 0
Output: 2582952
2026-03-31T18:36:01-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:36:01-0400:ret: 0
Output: 2582952
2026-03-31T18:36:01-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:36:01-0400:ret: 0
Output: 71207092
2026-03-31T18:36:01-0400:Available space for
/usr/lib : 71207092
/var/lib : 71207092
/tmp : 2582952
/var/tmp : 2582952
/opt : 71207092
2026-03-31T18:36:01-0400:Dependencies check finished OK.
2026-03-31T18:36:01-0400:Getting module information for 'snumbd26'...
2026-03-31T18:36:01-0400:Module information for 'snumbd26' not found
2026-03-31T18:36:01-0400:Trying to determine registration server address from environment
2026-03-31T18:36:01-0400:LoadInjectedData called with bundle /Acronis_Agent.bin
2026-03-31T18:36:01-0400:LoadInjectedData: read data OK, checking for header/footer
2026-03-31T18:36:01-0400:LoadInjectedData: Success
2026-03-31T18:36:01-0400:GetInjectedParameter called for index 0, hasData: true
2026-03-31T18:36:01-0400:GetInjectedParameter returning aHR0cHM6Ly9zZy1jbG91ZC5hY3JvbmlzLmNvbQ for index 0
2026-03-31T18:36:01-0400:Using registration server address from injected data: <https://sg-cloud.acronis.com>
2026-03-31T18:36:01-0400:Processing additional injected parameters
2026-03-31T18:36:01-0400:GetInjectedParameter called for index 1, hasData: true
2026-03-31T18:36:01-0400:GetInjectedParameter returning for index 1
2026-03-31T18:36:01-0400:Finished processing additional injected parameters
2026-03-31T18:36:01-0400:cp_tisetup finished OK.
2026-03-31T18:36:04-0400:Launched 'systemctl stop acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:36:04-0400:Launched 'systemctl stop acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:36:04-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:Launched 'systemctl stop aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:36:14-0400:Launched 'systemctl stop cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:36:14-0400:Services stopped.
2026-03-31T18:36:14-0400:Writing agent settings.
2026-03-31T18:36:14-0400:Writing setting Software\Acronis\TrueImage\Settings\MachineManager / Address_CMS = https://sg-cloud.acronis.com
2026-03-31T18:36:14-0400:Before set_sbin_path:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin:
2026-03-31T18:36:14-0400:After set_sbin_path:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:36:14-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:KernelModuleHolder: Name=<snapapi26> Version=<0.8.58> IsForceWeakInstall=0 IsBinary=0 IsInstalled=0 IsChecked=0 IsSigned=0
2026-03-31T18:36:14-0400:KernelModuleHolder: snapapi26 modules[0]=<snapapi26>
2026-03-31T18:36:14-0400:KernelModuleHolder: snapapi26 modules[1]=<snumbd26>
2026-03-31T18:36:14-0400:Running script /root/file_protector_linux_ctl.sh kstatus 2>&1 ...
2026-03-31T18:36:14-0400:Script status check OK <<File protector compatible kernel 5.14.0-611.38.1.el9_7.x86_64 detected
>>
2026-03-31T18:36:14-0400:File protector build forced by file_protector_linux_ctl.sh
2026-03-31T18:36:14-0400:KernelModuleHolder: Name=<file_protector> Version=<1.1-1589> IsForceWeakInstall=0 IsBinary=0 IsInstalled=0 IsChecked=0 IsSigned=0
2026-03-31T18:36:14-0400:KernelModuleHolder: file_protector modules[0]=<file_protector>
2026-03-31T18:36:14-0400:Kernel module installer inited.
2026-03-31T18:36:14-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:36:14-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:36:14-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:14-0400:Required packages inited.
2026-03-31T18:36:14-0400:Starting install transaction.
2026-03-31T18:36:14-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:36:14-0400:ret: 0
Output: 71206444
2026-03-31T18:36:14-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:36:14-0400:ret: 0
Output: 71206444
2026-03-31T18:36:14-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:36:14-0400:ret: 0
Output: 2582952
2026-03-31T18:36:14-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:36:14-0400:ret: 0
Output: 2582952
2026-03-31T18:36:14-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:36:14-0400:ret: 0
Output: 71206444
2026-03-31T18:36:14-0400:Available space for
/usr/lib : 71206444
/var/lib : 71206444
/tmp : 2582952
/var/tmp : 2582952
/opt : 71206444
2026-03-31T18:36:14-0400:ProcessWithDepsForInstall: start BackupAndRecoveryAgent depends processing
2026-03-31T18:36:14-0400:ProcessWithDepsForInstall: start snapapi26_modules depends processing
2026-03-31T18:36:14-0400:ProcessWithDepsForInstall: start dkms depends processing
2026-03-31T18:36:15-0400:ProcessWithDepsForInstall: start dkms installation.
2026-03-31T18:36:15-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.m5fRDw/dkms-3.10.16.1-99.noarch.rpm ':
warning: /var/tmp/RPMS.m5fRDw/dkms-3.10.16.1-99.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
/var/tmp/rpm-tmp.6OS8Cx: line 2: fg: no job control
warning: %post(dkms-3.10.16.1-99.noarch) scriptlet failed, exit status 1
2026-03-31T18:36:16-0400:finished with exit code 0
2026-03-31T18:36:16-0400:ProcessWithDepsForInstall: dkms installation completed.
2026-03-31T18:36:16-0400:ProcessWithDepsForInstall: start snapapi26_modules installation.
2026-03-31T18:36:16-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.m5fRDw/snapapi26_modules-0.8.58-1.noarch.rpm ':
warning: /var/tmp/RPMS.m5fRDw/snapapi26_modules-0.8.58-1.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
Module snapapi26/0.8.58 for kernel 5.14.0-611.38.1.el9_7.x86_64 (x86_64):
Before uninstall, this module version was ACTIVE on this kernel.
Deleting /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snapapi26.ko.xz
Deleting /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snumbd26.ko.xz
depmod... done.
Deleting module snapapi26/0.8.58 completely from the DKMS tree.
2026-03-31T18:36:22-0400:finished with exit code 0
2026-03-31T18:36:22-0400:ProcessWithDepsForInstall: snapapi26_modules installation completed.
2026-03-31T18:36:22-0400:ProcessWithDepsForInstall: start file_protector depends processing
2026-03-31T18:36:22-0400:ProcessWithDepsForInstall: start file_protector installation.
2026-03-31T18:36:22-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.m5fRDw/file_protector-1.1-1589.noarch.rpm ':
warning: /var/tmp/RPMS.m5fRDw/file_protector-1.1-1589.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
Module file_protector/1.1-1589 for kernel 5.14.0-611.38.1.el9_7.x86_64 (x86_64):
Before uninstall, this module version was ACTIVE on this kernel.
Deleting /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/file_protector.ko.xz
depmod... done.
Deleting module file_protector/1.1-1589 completely from the DKMS tree.
2026-03-31T18:36:27-0400:finished with exit code 0
2026-03-31T18:36:27-0400:ProcessWithDepsForInstall: file_protector installation completed.
2026-03-31T18:36:27-0400:ProcessWithDepsForInstall: start BackupAndRecoveryBootableComponents depends processing
2026-03-31T18:36:27-0400:ProcessWithDepsForInstall: start BackupAndRecoveryBootableComponents installation.
2026-03-31T18:36:27-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.m5fRDw/BackupAndRecoveryBootableComponents-26.2.42027-1.x86_64.rpm ':
warning: /var/tmp/RPMS.m5fRDw/BackupAndRecoveryBootableComponents-26.2.42027-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:36:31-0400:finished with exit code 0
2026-03-31T18:36:31-0400:ProcessWithDepsForInstall: BackupAndRecoveryBootableComponents installation completed.
2026-03-31T18:36:32-0400:ProcessWithDepsForInstall: start BackupAndRecoveryAgent installation.
2026-03-31T18:36:32-0400:Running 'rpm -U --percent --force --nopostun /var/tmp/RPMS.m5fRDw/BackupAndRecoveryAgent-26.2.42027-1.x86_64.rpm ':
warning: /var/tmp/RPMS.m5fRDw/BackupAndRecoveryAgent-26.2.42027-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID c5926445: NOKEY
2026-03-31T18:36:52-0400:finished with exit code 0
2026-03-31T18:36:52-0400:ProcessWithDepsForInstall: BackupAndRecoveryAgent installation completed.
2026-03-31T18:36:52-0400:Install transaction finished OK.
2026-03-31T18:36:52-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:36:52-0400:ret: 0
Output: 71121880
2026-03-31T18:36:52-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:36:52-0400:ret: 0
Output: 71121880
2026-03-31T18:36:52-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:36:52-0400:ret: 0
Output: 2582952
2026-03-31T18:36:52-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:36:52-0400:ret: 0
Output: 2582952
2026-03-31T18:36:52-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:36:52-0400:ret: 0
Output: 71121880
2026-03-31T18:36:52-0400:Available space for
/usr/lib : 71121880
/var/lib : 71121880
/tmp : 2582952
/var/tmp : 2582952
/opt : 71121880
2026-03-31T18:36:52-0400:Creating uninstall wrapper...
2026-03-31T18:36:52-0400:Wrapper path: '/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall'
2026-03-31T18:36:52-0400:Uninstall wrapper created
2026-03-31T18:36:52-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:52-0400:Checking required packages for installing Kernel Modules
2026-03-31T18:36:52-0400:All required packages checked
2026-03-31T18:36:52-0400:Installing Kernel Module file_protector 1.1-1589
2026-03-31T18:36:52-0400:Getting module information for 'file_protector'...
2026-03-31T18:36:52-0400:Found: name 'file_protector', memory '430080', usecount '0'
2026-03-31T18:36:52-0400:Do rmmod on file_protector
Try to run command: /sbin/rmmod file_protector
2026-03-31T18:36:52-0400:Ret: 0
Output:
2026-03-31T18:36:52-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:52-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:52-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:52-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:52-0400:rhel9 system detected, flags = 263168
2026-03-31T18:36:52-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:36:52-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:36:52-0400:Launching 'LANG=C /usr/sbin/dkms install -m file_protector -v 1.1-1589 2>&1'.
2026-03-31T18:37:08-0400:Creating symlink /var/lib/dkms/file_protector/1.1-1589/source -> /usr/src/file_protector-1.1-1589
Building module(s)..... done.
Cleaning build area... done.
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/file_protector.ko.xz
Running depmod.... done.
2026-03-31T18:37:08-0400:Successfully installed kernel module file_protector 1.1-1589
2026-03-31T18:37:12-0400:Launched 'depmod -a > /dev/null 2>&1', exit status 0
2026-03-31T18:37:12-0400:Check for file_protector module.
Try to run command: modprobe -n file_protector 2>&1
2026-03-31T18:37:12-0400:Ret: 0
Output:
2026-03-31T18:37:12-0400:Before Sign:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:37:12-0400:Installing Kernel Module snapapi26 0.8.58
2026-03-31T18:37:12-0400:Getting module information for 'snapapi26'...
2026-03-31T18:37:12-0400:Found: name 'snapapi26', memory '98304', usecount '0'
2026-03-31T18:37:12-0400:Do rmmod on snapapi26
Try to run command: /sbin/rmmod snapapi26
2026-03-31T18:37:12-0400:Ret: 0
Output:
2026-03-31T18:37:12-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:12-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:12-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:12-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:12-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:12-0400:get_kernel_headers_rpm:POpen(rpm -q --qf %{NAME} -f /lib/modules/5.14.0-611.38.1.el9_7.x86_64/kernel/kernel 2>/dev/null) success, kernelPackageName 'kernel-modules-core'
2026-03-31T18:37:12-0400:get_kernel_headers_rpm:kernelPackageName(kernel), return kernel-devel-5.14.0-611.38.1.el9_7.x86_64
2026-03-31T18:37:12-0400:Launching 'LANG=C /usr/sbin/dkms install -m snapapi26 -v 0.8.58 2>&1'.
2026-03-31T18:37:22-0400:Creating symlink /var/lib/dkms/snapapi26/0.8.58/source -> /usr/src/snapapi26-0.8.58
Running the pre_build script... done.
Building module(s)... done.
Cleaning build area... done.
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snapapi26.ko.xz
Installing /lib/modules/5.14.0-611.38.1.el9_7.x86_64/extra/snumbd26.ko.xz
Running depmod.... done.
2026-03-31T18:37:22-0400:Successfully installed kernel module snapapi26 0.8.58
2026-03-31T18:37:22-0400:Check for snapapi26 module.
Try to run command: modprobe -n snapapi26 2>&1
2026-03-31T18:37:22-0400:Ret: 0
Output:
2026-03-31T18:37:22-0400:Check for snumbd26 module.
Try to run command: modprobe -n snumbd26 2>&1
2026-03-31T18:37:22-0400:Ret: 0
Output:
2026-03-31T18:37:22-0400:Before Sign:Trace PATH, PATH=/usr/local/cpanel/3rdparty/lib/path-bin:/usr/share/Modules/bin:/usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin:/sbin:/usr/sbin:/bin:/usr/bin::/sbin:/usr/sbin
2026-03-31T18:37:22-0400:HTTP proxy configuration is not specified
2026-03-31T18:37:22-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:22-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:22-0400:No whitelabeling info was found in the installer, preserving existing settings
2026-03-31T18:37:22-0400:Creating acronis group ...
2026-03-31T18:37:22-0400:acronis group created OK.
2026-03-31T18:37:22-0400:Run UpgradeTool: <</usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms --previous-version=26.2.42027.0>>
2026-03-31T18:37:22-0400:Executing upgrade tool, workflow <mms>, previous product version <26.2.42027.0> stage <StageDefault>
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling skipped
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling skipped
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling skipped
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling skipped
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling skipped
2026-03-31T18:37:22-0400:Action scheduling reported
2026-03-31T18:37:22-0400:Action scheduling skipped
2026-03-31T18:37:22-0400:Action in interest reported
2026-03-31T18:37:22-0400:Guarantee identical MMS MachineID in the registry and AAKore
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Id from the registry: 'F8B978B2-9C59-4DE9-92A2-07F202E048EB'.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Path to reg.yml: '/opt/acronis/var/aakore/reg.yml'.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Id from reg.yml: 'f8b978b2-9c59-4de9-92a2-07f202e048eb'.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Everything is fine. Do nothing.
2026-03-31T18:37:22-0400:Action out of interest reported
2026-03-31T18:37:22-0400:Action in interest reported
2026-03-31T18:37:22-0400:Propagate proxy settings from AAKore config to the registry
2026-03-31T18:37:22-0400:Action out of interest reported
2026-03-31T18:37:22-0400:Action in interest reported
2026-03-31T18:37:22-0400:Schedule service mode
2026-03-31T18:37:22-0400:Action out of interest reported
2026-03-31T18:37:22-0400:Action in interest reported
2026-03-31T18:37:22-0400:Upgrade MMS dml-database from ABR11 format
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Actual dml-connection-string: 'sqlite-v2:///var/lib/Acronis/BackupAndRecovery/MMSData/DML/F4CEEE47-042C-4828-95A0-DE44EC267A28.db3#limit_statement_cache'.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:mms host-id: 'F8B978B2-9C59-4DE9-92A2-07F202E048EB'
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Resolving dml-protocol to its real value ...
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:dml-protocol resolved as 'sqlite-v2'.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Trust actual protocol value 'sqlite-v2'.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:Delete stale ABR11 upgrade event from DML.
2026-03-31T18:37:22-0400:Action message reported
2026-03-31T18:37:22-0400:ABR11 mms upgrade event deletion successfully performed.
2026-03-31T18:37:22-0400:Action out of interest reported
2026-03-31T18:37:22-0400:Action completion reported
2026-03-31T18:37:22-0400:Upgrade actions successfully executed StageDefault
2026-03-31T18:37:22-0400:After CallUpgradeTool(false): UpgradeToolCommands delayed commands count 0
2026-03-31T18:37:22-0400:Creating symbolic link /usr/lib/Acronis/BackupAndRecovery/Common/openssl.cnf -> /usr/lib/Acronis/BackupAndRecovery/Common/openssl_nofips.cnf ...
2026-03-31T18:37:22-0400:Try to run command: ln -sf /usr/lib/Acronis/BackupAndRecovery/Common/openssl_nofips.cnf /usr/lib/Acronis/BackupAndRecovery/Common/openssl.cnf
2026-03-31T18:37:22-0400:ret: 0
Output:
2026-03-31T18:37:22-0400:The link creation status: 0
2026-03-31T18:37:22-0400:Creating symbolic link /usr/lib/Acronis/CPS/openssl.cnf -> /usr/lib/Acronis/CPS/openssl_nofips.cnf ...
2026-03-31T18:37:22-0400:Try to run command: ln -sf /usr/lib/Acronis/CPS/openssl_nofips.cnf /usr/lib/Acronis/CPS/openssl.cnf
2026-03-31T18:37:22-0400:ret: 0
Output:
2026-03-31T18:37:22-0400:The link creation status: 0
2026-03-31T18:37:22-0400:Creating symbolic link /usr/lib/Acronis/RemoteInstall/openssl.cnf -> /usr/lib/Acronis/RemoteInstall/openssl_nofips.cnf ...
2026-03-31T18:37:22-0400:Try to run command: ln -sf /usr/lib/Acronis/RemoteInstall/openssl_nofips.cnf /usr/lib/Acronis/RemoteInstall/openssl.cnf
2026-03-31T18:37:22-0400:ret: 0
Output:
2026-03-31T18:37:22-0400:The link creation status: 0
2026-03-31T18:37:22-0400:Creating symbolic link /opt/acronis/lib/openssl.cnf -> /opt/acronis/lib/openssl_nofips.cnf ...
2026-03-31T18:37:22-0400:Try to run command: ln -sf /opt/acronis/lib/openssl_nofips.cnf /opt/acronis/lib/openssl.cnf
2026-03-31T18:37:22-0400:ret: 0
Output:
2026-03-31T18:37:22-0400:The link creation status: 0
2026-03-31T18:37:22-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:22-0400:Launched 'systemctl start aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:24-0400:Launched 'systemctl status aakore.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:24-0400:Launched 'systemctl start acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:26-0400:Launched 'systemctl status acronis_schedule.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:26-0400:Try to run command: LANG=C systemctl status firewalld.service 2>/dev/null
2026-03-31T18:37:26-0400:ret: 3
Output: * firewalld.service - firewalld - dynamic firewall daemon
Loaded: loaded (/usr/lib/systemd/system/firewalld.service; disabled; preset: enabled)
Active: inactive (dead)
Docs: man:firewalld(1)
2026-03-31T18:37:26-0400:Try to run command: LANG=C ufw status 2>/dev/null
2026-03-31T18:37:26-0400:ret: 127
Output:
2026-03-31T18:37:26-0400:Launched 'systemctl start acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:28-0400:Launched 'systemctl status acronis_mms.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:28-0400:rhel9 system detected, flags = 263168
2026-03-31T18:37:28-0400:Launched 'systemctl start cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:30-0400:Launched 'systemctl status cyber-protect-service.service > /dev/null 2>&1', exit status 0
2026-03-31T18:37:30-0400:Before CallUpgradeTool(true): UpgradeToolCommands delayed commands count 0
2026-03-31T18:37:30-0400:Run UpgradeTool: <</usr/lib/Acronis/UpgradeTool/upgrade_tool --workflow=mms --stage=after-start --previous-version=26.2.42027.0>>
2026-03-31T18:37:30-0400:Executing upgrade tool, workflow <mms>, previous product version <26.2.42027.0> stage <StageAfterStart>
2026-03-31T18:37:31-0400:Action scheduling reported
2026-03-31T18:37:31-0400:Action scheduling skipped
2026-03-31T18:37:31-0400:Action completion reported
2026-03-31T18:37:31-0400:Upgrade actions successfully executed StageAfterStart
2026-03-31T18:37:31-0400:After CallUpgradeTool(true): UpgradeToolCommands delayed commands count 0
2026-03-31T18:37:31-0400:mms registration
2026-03-31T18:37:31-0400:Running registration using OAuth2 device flow
2026-03-31T18:37:31-0400:Registration server url:<https://sg-cloud.acronis.com> port:<443>
2026-03-31T18:37:31-0400:BC url:<https://sg-cloud.acronis.com/bc> port:<443>
2026-03-31T18:37:31-0400:Requesting device authorization data with displayname <v23848419.sin01.serveradd.com>
2026-03-31T18:37:31-0400:Reply code: 200
Body:
{
"device_code" : "ER2PacDFvagqwj8UD9Hwxd2v8OScGZ5j33cP9926Zv23NqphmWIioKMhl8_vQPeB",
"expires_in" : 3600,
"interval" : 5,
"user_code" : "NPSV-MMFR",
"verification_uri" : "https://sg-cloud.acronis.com/ui/#w=agentRegistration",
"verification_uri_complete" : "https://sg-cloud.acronis.com/ui/#w=agentRegistration&code=NPSV-MMFR"
}
2026-03-31T18:37:31-0400:Got device authorization data: dev:<ER2PacDFvagqwj8UD9Hwxd2v8OScGZ5j33cP9926Zv23NqphmWIioKMhl8_vQPeB>, user:<NPSV-MMFR>, verUri:<https://sg-cloud.acronis.com/ui/#w=agentRegistration>, verUriComplete:<https://sg-cloud.acronis.com/ui/#w=agentRegistration&code=NPSV-MMFR>, exp:<3600>, int:<5>
2026-03-31T18:47:42-0400:Finished auth polling, status: 0, code: 200, data:
{"access_token":"eyJhbGciOiJSUzI1NiIsImVhcCI6MSwia2lkIjoiYzlmODU3ZTctZGFiYS00MDhhLTgzNmItMDljNGIzZmViYzY5IiwibnJpIjoxLCJ0eXAiOiJhdCtqd3QifQ.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.JMNQ2yf_jqmCp0wbBzxmbqi__Nh91htV4DHcrathmh8dGMxV0zVv1ny7Fh83WWtCBYqizT0g2C5tcWv7OUFUyQh2GEgZ3ikLdpsNfdcCHi1nO7xAi8rzdymH1fhg4L89gxnNUzSMVZuhj1vHOM60lOG5ivXKsuf2yccnvpAY-bu-rUtgP6Bt4WLO5i8QG3vZjoI8SBFoV-t8ae7BVp5LaFrqWGo5qDpUeke380YFmr_6IdcMmPKhSbMHTPnwAhty2toLqkhrl4_zpR9OrJoWl-lNRWrnKjpOobu5kR9wadCvz2RB0xV08xwk_xKr6N--e5xy_SL93GR21gusb2Xjjw","token_type":"bearer","expires_in":86519,"expires_on":1775083782,"scope":null}
2026-03-31T18:47:42-0400:Token acquired, starting actual registration
2026-03-31T18:47:42-0400:Try to create temporary options file /var/run/Acronis/fileoptsXXXXXX
2026-03-31T18:47:42-0400:Try to write options file: -s
mms
-t
cloud
-a
https://sg-cloud.acronis.com
-o
register
--token
eyJhbGciOiJSUzI1NiIsImVhcCI6MSwia2lkIjoiYzlmODU3ZTctZGFiYS00MDhhLTgzNmItMDljNGIzZmViYzY5IiwibnJpIjoxLCJ0eXAiOiJhdCtqd3QifQ.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.JMNQ2yf_jqmCp0wbBzxmbqi__Nh91htV4DHcrathmh8dGMxV0zVv1ny7Fh83WWtCBYqizT0g2C5tcWv7OUFUyQh2GEgZ3ikLdpsNfdcCHi1nO7xAi8rzdymH1fhg4L89gxnNUzSMVZuhj1vHOM60lOG5ivXKsuf2yccnvpAY-bu-rUtgP6Bt4WLO5i8QG3vZjoI8SBFoV-t8ae7BVp5LaFrqWGo5qDpUeke380YFmr_6IdcMmPKhSbMHTPnwAhty2toLqkhrl4_zpR9OrJoWl-lNRWrnKjpOobu5kR9wadCvz2RB0xV08xwk_xKr6N--e5xy_SL93GR21gusb2Xjjw
--deployment-tag
NPSV-MMFR
--raw
2026-03-31T18:47:42-0400:Try to run command: /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -f /var/run/Acronis/fileoptsdKvZKi
2026-03-31T18:47:42-0400:ret: 0
Output 200;
2026-03-31T18:47:42-0400:RegisterAgent tool successful
2026-03-31T18:47:42-0400:Need to update mms registration
2026-03-31T18:47:42-0400:Doing mms registration update
2026-03-31T18:47:42-0400:Try to run command: /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register --update -s mms -t cloud
2026-03-31T18:47:43-0400:ret: 0
Output Success.
200
2026-03-31T18:47:43-0400:IsSnapAPIMatchesKernel: SNAPCTL_STATE flags=0
.
2026-03-31T18:47:43-0400:rhel9 system detected, flags = 263168
2026-03-31T18:47:43-0400:Enhanced security is enabled:0
2026-03-31T18:47:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:47:58-0400:Current language en, skipping gui_config
2026-03-31T18:47:58-0400:rhel9 system detected, flags = 263168
2026-03-31T18:47:58-0400:unlink /root/libgcc_s.so.1
2026-03-31T18:47:58-0400:unlink /root/libstdc++.so.6
2026-03-31T18:47:58-0400:unlink /root/libssp.so.0
2026-03-31T18:47:58-0400:unlink /root/libcrypt.so.1
2026-03-31T18:47:58-0400:unlink /root/libpopt.so
2026-03-31T18:47:58-0400:unlink /root/libcrypto.so.3
2026-03-31T18:47:58-0400:unlink /root/libssl.so.3
2026-03-31T18:47:58-0400:unlink /root/openssl.cnf
2026-03-31T18:47:58-0400:unlink /root/openssl_nofips.cnf
2026-03-31T18:47:58-0400:Finished 26.2.42027 status=0xFFFFFFFF
2026-03-31T18:47:58-0400:Try to run command: df -k /usr/lib --output=avail | tail -1
2026-03-31T18:47:58-0400:ret: 0
Output: 71181452
2026-03-31T18:47:58-0400:Try to run command: df -k /var/lib --output=avail | tail -1
2026-03-31T18:47:58-0400:ret: 0
Output: 71181452
2026-03-31T18:47:58-0400:Try to run command: df -k /tmp --output=avail | tail -1
2026-03-31T18:47:58-0400:ret: 0
Output: 2582956
2026-03-31T18:47:58-0400:Try to run command: df -k /var/tmp --output=avail | tail -1
2026-03-31T18:47:58-0400:ret: 0
Output: 2582956
2026-03-31T18:47:58-0400:Try to run command: df -k /opt --output=avail | tail -1
2026-03-31T18:47:58-0400:ret: 0
Output: 71181452
2026-03-31T18:47:58-0400:Available space for
/usr/lib : 71181452
/var/lib : 71181452
/tmp : 2582956
/var/tmp : 2582956
/opt : 71181452